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eCommerce Website Questionnaire

Please complete the eCommerce Website Questionnaire below.

Please Note:

Your response will determine the direction we move in and will help us get a clear understanding of your expectations, your vision and your business or organisation, and then translate these to your eCommerce store.

Your clear and complete input will be what we use to get a picture of what you want and expect from your website. This questionnaire will also help you to define your goals and us to understand them clearly.

Therefore please endeavor to include as much information as possible, and please add any additional notes at the bottom of this questionnaire.

Please Complete the Form Below:

Url

1. Contact Information

First Name *

Last Name *

Business Name *

Cell Number

Phone Number

Email *

Your Physical Address

2. Services

Contact person for this project?

Domain Name / Website Address

Which eCommerce option did you sign-up for?

Standard eCommerce

Plus eCommerce

Pro eCommerce

If you already have a website, will you be using existing content?

Yes

If you will be using existing content will you be adding more content?

Yes

How many pages will your website have?

How many products will you be selling?

Please list the pages your website will have:

Is there any other special functionality you require your website to have?

List the services your company provides?

Describe the nature of your business?

Describe your target audience (i.e. average age, special interests, income level, education level). Do they have any special needs?

3. Style, Design Message, Theme

What is the primary message you wish to convey?

What image do you want your site to project, what should be the look and feel?

Please list some examples of sites overall, that you like:

Sites where I like the color scheme:

Sites where I like the navigation:

Sites where I like the branding or image:

Please list some competitor's sites and what you like and dislike about them:

Please include the website address e.g. www.yourcompetitor.com

Please list sites that you do not like. Explain:

Please include the website address e.g. www.yourcompetitor.com

4. Logo and Corporate Identity

Do you have a company logo?

Yes

Do you have a company slogan and/or mission statement?

Yes

If you have a company slogan or mission statement, what is it?

Do you have a corporate color scheme or any symbols/icons that we should incorporate in our design?

Yes

If yes, please list:

5. eCommerce (Online Shop)

A merchant account is not necessarily needed for credit cards as we can accept credit cards through 3rd party payment gateways like PayPal, Braintree, Stripe etc.

Are you going to be accepting credit cards?

Yes

List the name of your merchant account if you have one:

If so do you currently have a merchant account?

Yes

6. Additional Notes / Comments

What is your number one business problem? How could a new web site assist you in solving this problem?

Please include additional information or notes here:

That's it, congratulations! Hit the submit button below to finish.

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